Common questions and support documentation.

Most Popular Articles

• I can’t access the next lesson. What’s going on?
• How long will I have access to the course?
• The video box says the player might be temporarily down or moved. What should I do?
• We're struggling financially, do you have scholarships or discounts available?
• What else do I need to purchase besides the course?
• Why isn’t enrollment open all year long?
• Does my student need their own email address to take the course?
• Do you offer discounts for families enrolling in multiple courses?
• How much do the courses cost?
• How do I figure out my student’s overall grade for Experience Biology (Level C)?